Wedding F.A.Q. - Answers

1. What is the amount required for a deposit on hired items?
The amount required is $50.00. This amount is non-refundable should you cancel your booking.

2. What are Wishing Wells or Treasure Chests used for?
If you don't need any household items and you would prefer money, the Wishing Well or Treasure Chest holds these gifts in a lockable & secure place at your Reception.

3. Do you sell your Wishing Wells or Treasure Chests?
Our Wells & Chests are for hire only. We do not sell them.

4. What does your Delivery fee cover?
Delivery to your venue, set up & collection, usually on the same day. We will organise this with your Venue. (PLEASE DO NO REMOVE YOUR WELL OR CHEST FROM YOUR VENUE)

5. Do you hire Red Carpets?
We have Plush Red Carpet for hire. Measurements - 7 metres long by 1.2 metres wide.

6. Are your white ceremony chairs padded on the seat?
Yes - Our White Deluxe Ceremony chairs are very comfortable!

7. Our Reception does not finish till midnight - is this a problem for pick up?
Late pick ups are our specialty. We will organise this with your Venue.

8. I need a Wishing Well for a Christening - can you provide them?
Our White Wishing Wells are perfect for Christenings. They can be decorated with Baby Pink, Baby Bluie, Green, Yellow and White Ribbons to suit your need. This is a great start for your baby's bank account!

9. Can you play music for our guests, while they wait for the Bride to arrive?
Yes! - Functions By Susan is licensed by P.P.C.A. to play your selectiopn of music before during and after your ceremony. We can also offer a wide selection of music choices (eg traditional, modern, romantic, funky, Country & Western etc)

10. Our ceremony is in a park near the beach, is your sound system battery operated?
Our sound systems are custme made to suit outdoor venues, where electricity is unavailable.

11. How long are the "Aisles of Love" ?
The maximum length is 10 metres and an be adjusted to suit you site requirements

12. How secure is your Treasure Chest?
Access to the Treasure Chest is via key only - we recommend the key be held by a responsible person until the chest is ready to be emptied. The Chest measures 500mm x 600mm so it cannot be readily take away without being noticed!

13. When we have our first dance, can the light on the Wishing Well be dimmed?
All Wells & Chests have a dimmer that can be adjusted to suit your ambient lighting mood.

14. How long do the "Clouds of Love" run for?
Clouds of Love (Fog Machine) will run for approximately 5 minutes, which is usually longer than your standard bridal waltz.

15. Can I add my own decorations to a Wishing Well? I have some satin butterflys that I would like to attach to the uprights.
You can add your own decorations around the base of he Well or Chest (eg fresh flowers, sand & shells and other theme related items). Please do not pin, tack or stick any deocrations to the fabric or the woodwork.

16. Is a bond required to hire a Wishing Well or Treasure Chest?
A bond may be required in certain circumstances - we will advise at the time of booking.

17. Can I use the "Bells of Love" at my garden ceremony or are they only for Church Weddings?
Yes ! - The Bells of Love are completely portable & can be set up at ant ceremony site you choose.

18. The white fabric bridal arch looks lovely, but I want one that only has greenery - is that an option?
We have two styles to choose from - the White Fabric or the Greenery covered ( with an option to add further white flowers).

19. If my HTB uses the "I Do Microphone" will it pick up my vows as well?
The "I Do microphone" clips onto teh lapel of the grooms suit & will usually pick up your voice as well.

20. I see that you are an A.B.I.A. award winner - what is the A.B.I.A. ?
A.B.I.A. stands for Australian Bridal Industry Association. The A.B.I.A. was established to market and promote excellence in the Wedding industry. You can visit their website by clicking here

21. I already have my "Signature Frame" for our Reception - do you hire easels?
We have a range of easels available in ornate, modern, floor standing and table models.

22. How long is your red carpet?
Our plush red carpet comes in lengths of 7 metres (1.2 metres wide).

23. Can I make a booking enquiry for my Wishing Well on line?
Yes, there is a link to the booking enquiry page on our web site - or just click here

24. I don't want to sit down behind a table to sign the Registry Book - do you have a Signing Table that I can stand behind?
Our glass top signing table is perfect to show off your wedding gown, as you both stand & sign the register.

25. Do you have chair covers in colours other than white?
We have suppliers that can provide chair covers in many colours, complimented by various sashes in all the colours of the rainbow!

26. How long before our ceremony begins, do you arrive to set up?
Usually we arrive 45 minutes prior to your ceremony commencement

27. What "waiting time" is included in the hire of ceremony decorations?
Our standard prices include waiting time up to 15 minutes after you have been announced "Husband & Wife". If you require our hired items for an extended period (eg Group Photos, Congratulatory Toasts etc) we will negotiate a fee for the time involved.